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Start with the decision

Identify the decisions your team makes every day. Work backwards to the data needed to make each decision confidently.

Agree on definitions

Define order status, lead time and inventory measures consistently across purchasing, warehouse and finance teams.

Make exceptions visible

Highlight missing data, overdue handoffs and unusual changes. Give each exception an owner and an action, rather than only a coloured status.

Review the process

Review whether the reporting leads to action. Adjust the workflow when teams repeatedly work around the same gap.